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Privacy Policy
Refund Policy
Regularly Stocked Items:
For all consumable products, return requests must be submitted to Customer Service within 24 hours of date of delivery. Items must be unused and in their original packaging. To process a return, please include photos of the item. A return credit will be issued to the original payment method after the item is received and inspected. Please note that an applicable restocking fee will be deducted from the refund amount. Customers are responsible for the cost of return shipping.
Damaged/Missing/Lost Items:
Upon receiving your order, inspect it immediately for any damages, losses, or missing items. If you find any issues, please keep the items and packaging and contact us within 24 hours of date of delivery. Include photos of damages, the SKU of the damaged item, and your order number with your request.
Return and Refund Processing Times:
Return and refund requests will be processed within 24 hours from the date of delivery.
Privacy Policy
Who we are
Our website address is: http://ppimports.ca.
Introduction:
Premium Produce & Imports Inc. operates the [https://ppimports.ca/] website. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect:
- Personal Data: Includes information that can uniquely identify an individual, such as:
- Email address
- First and last name
- Phone number
- Address (State, Province, ZIP/Postal code, City)
- Organization name and/or job title
- Usage Data: Automatically collected data about your use of our website, such as IP address, browser type, pages visited, and time spent on those pages.
- Cookies: Small files stored on your device to enhance your browsing experience. Cookies can be managed through your browser settings.
How We Use Your Data:
- To provide and maintain our service
- To notify you of changes to our service
- To offer customer support
- To manage our business relationship with you
- To detect and address technical issues
- To process payments and prevent fraud
Third-Party Services:
- Payment Processing: We use third-party services for processing payments. We do not store payment card details.
- Google Ads: We use Google Ads for remarketing. For more details, visit Google Privacy Policy and opt-out options.
Links to Other Sites:
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before engaging with these sites.
Children’s Privacy:
Our website is not intended for individuals under 18. If you believe a child has provided us with personal information, please contact us for deletion.
Cookies and Tracking Technologies:
We use cookies to improve your browsing experience. You can control cookie settings through your browser. Note that blocking cookies may impact website functionality.
Changes to This Policy:
We may update this Privacy Policy from time to time. Please review this page periodically for changes. Continued use of our services constitutes acceptance of any changes.
Contact Us:
For more information about our privacy practices or to make a complaint, contact us at:
Email: infoppimports@gmail.com
Mailing Address: 2399 Cawthra Rd #40, Mississauga, L5A 2W9
Terms of use
Overview:
This website is operated by Premium Produce & Imports Inc. By accessing and using our website, you agree to the following terms and conditions.
Online Store Terms:
You must be at least the age of majority in your state or province to use our site. You agree not to use our services for any illegal purposes and to avoid transmitting harmful code.
General Conditions
We reserve the right to refuse service and may modify or discontinue our services without notice. Your content may be transferred unencrypted.
Accuracy and Timeliness:
We are not responsible for inaccuracies on our site. Reliance on our site’s information is at your own risk.
Modifications:
Prices and services may change without notice. We are not liable for any such changes.
Products and Services:
We may limit quantities and do not guarantee product descriptions or images are accurate. We reserve the right to discontinue products.
Billing and Account Information:
We may refuse or cancel orders and reserve the right to limit quantities. You must provide accurate account information.
Optional Tools
We may provide access to third-party tools. We are not responsible for these tools or their terms.
Third-Party Links:
We are not responsible for third-party sites linked from our website. Review their policies before use.
User Comments:
Comments submitted to us may be used in any medium. We are not obligated to maintain confidentiality or pay compensation.
Personal Information:
Your personal information is governed by our Privacy Policy.
Errors and Omissions:
We reserve the right to correct errors and update information on our site. We do not guarantee that information is current.
Prohibited Uses:
You may not use the site for unlawful purposes or to violate others’ rights. We reserve the right to terminate access for violations.
Disclaimer of Warranties:
Our services are provided “as is.” We are not liable for any damages or losses from using our services.
Indemnification:
You agree to indemnify us from any claims related to your use of our site or services.
Severability:
If any provision is found unenforceable, the remaining provisions remain in effect.
Termination:
These terms are effective until terminated by either party. We may terminate access for violations of these terms.
Entire Agreement:
These terms constitute the entire agreement and supersede any prior agreements.
Governing Law:
These terms are governed by the laws of Canada.
Changes to Terms:
We may update these terms. Continued use of the site constitutes acceptance of changes.
Contact Information:
For questions or concerns, contact us at:
Email: infoppimports@gmail.com
Mailing Address: 2399 Cawthra Rd #40, Mississauga, L5A 2W9